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Effective Date: 15 August 2023
At Riyzab General Ventures Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (riyzab.co.ke) or interact with our services.
By using our website or placing an order with us, you agree to the terms of this policy.
Information We Collect
We collect the following types of information:
Personal Information
Full name
Phone number
Email address
Delivery address
Payment details (processed securely through third-party platforms)
Any additional information provided during order placement or customer support conversations
Non-Personal Information
Browser type
Device information
IP address
Pages visited and time spent on the site
Cookies and other tracking data
This information helps us improve your shopping experience and ensure smooth delivery of services.
How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders
To communicate with you about your orders, inquiries, or updates
To improve our website, services, and customer support
To personalize your shopping experience
To prevent fraud or misuse of our site
To comply with legal obligations
Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your information with trusted service providers who help us operate the website or deliver services. These include:
Payment processors
Delivery or logistics partners
Website hosting providers
Customer support platforms
All third-party partners are required to protect your data and use it only for the agreed purposes.
Cookies and Tracking
We use cookies and similar tracking tools to enhance your browsing experience. Cookies help us:
Remember your preferences
Track website usage and performance
Offer relevant product suggestions
You can manage your cookie preferences through your browser settings at any time.
Data Storage and Protection
We take reasonable technical and organizational steps to secure your data from unauthorized access, misuse, or loss. While no system is completely secure, we implement appropriate security measures including:
SSL encryption
Limited access to stored data
Secure payment gateways
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or outdated data
Request deletion of your data (unless required for legal or transactional purposes)
Withdraw consent for marketing communications
To make any of these requests, email us at info@riyzab.co.ke.
Marketing and Communication
If you subscribe to our newsletter or promotions, we may send you updates about new products or offers. You can opt out of these emails at any time by clicking the “unsubscribe” link in any of our messages or by contacting us directly.
Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before sharing your information.
Updates to This Policy
We may update this policy from time to time to reflect changes in the law or how we operate. When we do, we will update the “Effective Date” at the top of this page. Please check this page periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:
Riyzab General Ventures Ltd
Phone: 0703 516 215
Email: info@riyzab.co.ke
Website: www.riyzab.co.ke